Your Cloud Player may not load if there’s an issue with your browsing history. In this article you’ll find steps to clear your history based on a few of the most commonly used browser types.

Note: Before you begin, make sure you’re using the latest version of your browser.

In this article:

• How to clear your history in Google Chrome
• How to clear your history in Safari
• How to clear your history in Firefox

 

How to clear your history in Google Chrome

1. Select Chrome from the main navigation.
2. Select Clear Browsing Data.
3. Select the Advanced tab.
4. From the Time range drop-down menu, select All time.
5. Check the following boxes:
   • Browsing history
   • Download history
   • Cookies and other site data
   • Cached images and files
6. Select Clear data.

 

How to clear your history in Safari

1. Select History from the main navigation. 
2. Select Clear History.
3. From the Clear drop-down menu, select all history.
4. Select Clear History.

 

How to clear your history in Firefox

1. Select History in the main navigation.
2. Select Clear Recent History.
3. Change the option from “Last hour” to Everything in the “Time range to clear” drop-down menu.
4. Check the following boxes in the pop-up:
   • Browsing & download history
   • Cookies 
   • Cache
   • Form & search history
5. Select OK.